Privacy Policy

Updated 06/19/18

PLEASE CAREFULLY READ THE FOLLOWING PRIVACY POLICY OF BRILLIANT LIFE INC. AND ALL OF ITS SUBSIDIARIES, SUCCESSORS IN INTEREST AND ASSIGNS(COLLECTIVELY, “BRILLIANT LIFE INC”, “US”, “WE”) BEFORE USING: www.brilliant.life, all related websites, products, services and related mobile applications.

At Brilliant Life we understand that privacy matters to our customers and we take a number of steps to ensure your private information is protected. Brilliant Life is committed to respecting the privacy of the members and visitors to our Site. We reserve the right to change this policy at any time, which we’ll do through online posting or an email message sent directly to you. We are very careful with what we do with your information.The following policy is intended to inform you about what type of information is being gathered and how it is used. If you have any questions, please contact us.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to one of our email lists or respond to a survey.

When ordering or registering on our site, as appropriate, you will be asked to enter your name, e-mail address, billing and shipping address, phone number and credit card information. You may, however, visit our site anonymously.

We collect personal information from you to provide an efficient, meaningful and customized experience for you on the Site.

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address and phone number
  • If you use our mobile application we may collect your phone number and the unique device id number. If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may store and use that information to provide you with location-based information and advertising.
  • Billing Information such as credit card number and billing address
  • Unique Identifiers such as user name, account number and password
  • Preferences Information such as product wish lists, order history and marketing preferences
  • Personal Information such as name, age and weight
  • Email addresses of friends or other people you would like us to contact
  • User’s date of birth and gender
  • Information in connection with your voluntary participation in a research study

As is true of most websites, we automatically gather information about your computer such as:

Your IP address, time and date of visit, browser type, referring/exit pages, operating system, agent version, platform, SDK version, timestamp, API key (identifier for application), application version, device identifier, iOS Identifier for Advertising, iOS Identifier for Vendors, Media Access Control (MAC) address, International Mobile Equipment Identity (IMEI), Model, manufacture and OS version of device, session start/stop time, locale (specific location where a given language is spoken), time zone, and network status (WiFi, etc.).

What do we use your information for?

We may log this information for system administration and improvement, order verification, marketing and system troubleshooting purposes.

We use this information to:

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests and applications for employment
  • Administer your account
  • Send you a newsletter
  • Send you marketing and promotional communications
  • Administer our referral program
  • Respond to your questions and concerns
  • Improve our website and marketing efforts
  • Conduct research and analysis
  • Display content based upon your interests

The following third parties may have access to your Personally Identifiable Information:

  • Infusionsoft (Chandler, AZ USA)
  • WPEngine (Austin, TX USA)
  • Google Apps (Mountain View, CA USA)
  • Google Analytics (Mountain View, CA USA)
  • Facebook via our Facebook groups (Menlo Park, CA USA)
  • Authorize.Net
  • PayPal (San Jose, CA USA)

Note: Most emails come with a link that allows you to quickly unsubscribe at any time. Emails that directly support your order, like order and shipping confirmations, do not come with unsubscribe options.

Information Provided by You About Others

If you decide to invite a friend or family member to create an account, we will collect your friend or family member’s name and email address in order to send an email and follow up with them on your behalf. We rely upon you to obtain whatever consents from the friend or family member that may be required by law to allow us to access and upload the friend or family member’s name and email address as required above, including any consent required by law to allow us to upload a friend or family member’s address in circumstances in which you have gifted our products to a friend or family member and have asked us to ship products to that friend or family member’s address. You or your friend or family member may contact us at hello@brilliant.life to request the removal of this information from our database.

Online Postings

Certain personally identifiable information collected from users may be disclosed as a matter of course as a result of those users’ use of the website. We may provide areas on our website where you can post reviews and other information relating to your activities on the website. Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. USERS ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM THEIR VOLUNTARY DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. When you place an order we offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third party circumvention of any privacy settings or security measures.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you do not wish to have web cookies placed on your computer you should set your browser to refuse web cookies before accessing our website, with the understanding that certain features of the website may not function properly without the aid of web cookies. Website users who refuse web cookies assume all responsibility for any resulting loss of functionality.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We may share personal information with certain third parties in the U.S. and Canada that perform services on our behalf. The services provided by those third parties may include: operating the website, hosting the website, providing the products and services you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, serving advertisements to you, marketing and promotional material distribution (including direct mail marketing), loyalty program management, promotions fulfillment and website evaluation. Those third parties are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.

From time to time, we might establish a business relationship and share personal information with persons or entities, whom we believe trustworthy and whom we’ve asked to confirm that they maintain security controls that align with our internal standards. These are known as our Brilliant Partners. In such cases we might cross-reference information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

We and our third party service providers in the U.S. and Canada may also disclose your personal information:

  • As required or permitted by law such as to comply with a subpoena, in response to a search warrant or other legally valid inquiry, order or similar legal process
  • To investigate both in the case of a breach of an agreement or contravention of law
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, establish, exercise or defend a legal claim, investigate fraud or respond to a government request
  • To any other third party with your prior consent to do so

If Brilliant Life Inc. engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to the promotion.

We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly identify you or any user by name.

If Brilliant Life Inc. is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email or a prominent notice on our website or both of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

The Site may enable you to post content to SNSs (e.g., Facebook or Twitter). If you choose to do this, we will provide information to such SNSs in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Choice/Opt-Out

We want to communicate with you only if you want to hear from us. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, updating your communications preferences in your membership account on our website or contacting us at the address, telephone number or email address set forth below. Please note however, that as a user of the service, you cannot opt-out of some administrative communications that are reasonably necessary to the service, such as billing or service notifications.

If you decide at any time that you no longer wish to have your SNS account (e.g., Facebook) linked to your account, then you may de-link the SNS account in the “preferences” section in your account settings. You may also manage the sharing of certain personal information with us when you connect with us through an SNS, such as through Facebook. Please refer to the privacy settings of the SNS to determine how you may adjust our permissions and manage the interactivity between the Services and your social media account or mobile device.

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may access, update or correct any of your personal information in your account by editing your profile within your account. You may request access, updating or the correct of inaccuracies in other personal information in our custody or control by writing or sending an email to us at the email address set forth below.

We reserve the right to retain any personal information reasonably necessary to appropriately document our business activities and for archival and record retention purposes. We will store personal information for as long as reasonably necessary for the purposes described in this Privacy Policy. You may have a right to request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request where required by law, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.

Children

The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. Any person who provides personal information through the Website represents to us that he or she is 13 years of age or older.

California Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our privacy officer as listed below.

Do Not Track Policy

Our website does not respond to “Do Not Track” signals or mechanisms.

Your Consent

By using our site, you consent to our online privacy policy. To review and update your personal information to ensure it is accurate, contact us at: Brilliant Life Inc, River Rock Studio, 3554 N. Fail Road, IN, 46350
hello@brilliant.life

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date below.

This policy was last modified on February 8th 2018.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Brilliant Life Inc, River Rock Studio, 3554 N. Fail Road, IN, 46350 hello@brilliant.life